EPG123 guide not populating

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EPG123 guide not populating

Post#1 » Wed Sep 06, 2017 11:26 am

to start i was running an old version of epg123, think was 1.0.2, had been working fine then i noticed i only had 3 days of programming. tried to update. nothing changed, while in the epg123 program i saw there was an update to the program. so i downloaded the latest version. i used the utility to migrate the previous version data. then my guide in media center is completely empty. i did the step 1 clean start, did rebuild WMC database. under guide channels, all my channels are listed. the task mode is full, status is ready last run 9/6/2017 3:05:14 am; exit 0x00000000. and every time i start WMC and open the guide every channel says "no data available". the only time i did have data available is one time i was running tv setup over i skipped the step "i do not agree" and media center loaded its default guide data. i'm at wits end hope someone can help. pasting last log entrys.

Code: Select all
[9/6/2017 5:25:31 AM] Entering importMxfFile() for file "C:\Program Files\epg123\epg123.mxf"
[9/6/2017 5:26:29 AM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[9/6/2017 5:26:29 AM] Exiting importMxfFile(). SUCCESS.
[9/6/2017 5:26:29 AM] Entering reindexDatabase()
[9/6/2017 5:26:29 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[9/6/2017 5:26:29 AM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[9/6/2017 5:26:29 AM] Exiting reindexDatabase(). SUCCESS.
[9/6/2017 5:26:30 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 9/6/2017 3:06:14 AM; Exit: 0x00000000
[9/6/2017 5:37:00 AM] ===============================================================================
[9/6/2017 5:37:00 AM]  Beginning epg123 update execution.
[9/6/2017 5:37:00 AM] ===============================================================================
[9/6/2017 5:37:02 AM] [ INFO] Beginning EPG123 update execution. 2017-09-06 10:37:02Z
[9/6/2017 5:37:03 AM] [ INFO] DaysToDownload: 14 , PrefixEpisodeTitle: True , AppendEpisodeDesc: False , TMDbCoverArt: True , LogoOverride: True , AutoAddNew: True
[9/6/2017 5:37:07 AM] [ INFO] Token request successful. serverID: 20141201.web.1
[9/6/2017 5:37:07 AM] [ INFO] Status request successful. account expires: 2018-02-11T10:58:44Z , lineups: 1/4 , lastDataUpdate: 2017-09-06T03:33:57Z
[9/6/2017 5:37:07 AM] [ INFO] system status: Online , message: No known issues.
[9/6/2017 5:37:07 AM] [ INFO] epg123 is up to date. version: 1.1.15
[9/6/2017 5:37:07 AM] [ INFO] Successfully retrieved TMDb configurations.
[9/6/2017 5:37:08 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[9/6/2017 5:37:08 AM] Entering buildLineupServices() for 1 lineups.
[9/6/2017 5:37:08 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-TX42854-X.
[9/6/2017 5:37:10 AM] Exiting buildLineupServices(). SUCCESS.
[9/6/2017 5:37:10 AM] Entering getAllScheduleEntryMd5s() for 14 days on 171 stations.
[9/6/2017 5:37:12 AM] [ INFO] Successfully retrieved Md5s for 171 station's daily schedules.
[9/6/2017 5:37:17 AM] [ INFO] Found 2394 cached daily schedules.
[9/6/2017 5:37:17 AM] [ INFO] Downloaded 0 daily schedules.
[9/6/2017 5:37:42 AM] [ INFO] Processed 2394 daily schedules for 171 stations.
[9/6/2017 5:37:42 AM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[9/6/2017 5:37:42 AM] Entering buildAllProgramEntries() for 18986 programs.
[9/6/2017 5:40:02 AM] [ INFO] Found 18982 cached program descriptions.
[9/6/2017 5:40:02 AM] [ INFO] Successfully retrieved 4 program descriptions.
[9/6/2017 5:40:02 AM] [ INFO] Processed 18986 program descriptions.
[9/6/2017 5:40:02 AM] Exiting buildAllProgramEntries(). SUCCESS.
[9/6/2017 5:40:02 AM] Entering buildAllGenericSeriesInfoDescriptions() for 2884 series.
[9/6/2017 5:40:19 AM] [ INFO] Found 2884 cached series descriptions.
[9/6/2017 5:40:19 AM] [ INFO] Processed 2884 series descriptions.
[9/6/2017 5:40:19 AM] Exiting buildAllGenericSeriesInfoDescriptions(). SUCCESS.
[9/6/2017 5:40:19 AM] Entering getAllMoviePosters() for 1240 movies.
[9/6/2017 5:40:19 AM] [ INFO] Found 1236 cached movie poster links.
[9/6/2017 5:40:20 AM] [ INFO] Successfully retrieved artwork info for 4 programs.
[9/6/2017 5:40:20 AM] [ INFO] TMDb catalog search for "The Royal Rodeo" from 1939 found 1 results.
[9/6/2017 5:40:20 AM] [ INFO] TMDb catalog search for "Don't Weaken!" from 1920 found 1 results.
[9/6/2017 5:40:20 AM] [ INFO] TMDb catalog search for "Curses! They Remarked" from 1914 found 1 results.
[9/6/2017 5:40:20 AM] [ INFO] Processed 1240 movie poster links.
[9/6/2017 5:40:20 AM] Exiting getAllMoviePosters(). SUCCESS.
[9/6/2017 5:40:20 AM] Entering getAllSeriesImages() for 2884 series.
[9/6/2017 5:40:20 AM] [ INFO] Found 2795 cached series image links.
[9/6/2017 5:40:20 AM] [ INFO] Successfully retrieved artwork info for 101 programs.
[9/6/2017 5:40:21 AM] [ INFO] Processed 2896 series image links.
[9/6/2017 5:40:21 AM] Exiting getAllSeriesImages(). SUCCESS.
[9/6/2017 5:40:21 AM] [ INFO] Completed compiling keywords and keyword groups.
[9/6/2017 5:40:21 AM] Entering writeMxf().
[9/6/2017 5:40:22 AM] [ INFO] Completed save of mxf file.
[9/6/2017 5:40:22 AM] Exiting writeMxf(). SUCCESS.
[9/6/2017 5:40:22 AM] Entering writeImageArchive().
[9/6/2017 5:40:23 AM] [ INFO] Completed save of image archive file.
[9/6/2017 5:40:23 AM] Exiting writeImageArchive(). SUCCESS.
[9/6/2017 5:40:25 AM] [ INFO] 4 files deleted from the cache directory during cleanup.
[9/6/2017 5:40:25 AM] [ INFO] Generated .mxf file contains 171 services, 2884 series, 18986 programs, and 33396 people with 4263 image links.
[9/6/2017 5:40:25 AM] [ INFO] Completed EPG123 update execution. SUCCESS.
[9/6/2017 5:40:27 AM] [ INFO] epg123 update execution time was 00:03:25.1217323.
kirk
 
Posts: 4
Joined: 6 September 2017

Post#2 » Wed Sep 06, 2017 2:25 pm

Open EPG123 Client and click the Automatch by: [ # Number ] button. See if that fixes it.
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garyan2
 
Posts: 2247
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- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

Post#3 » Wed Sep 06, 2017 4:23 pm

i did the auto by number, and the guide does list all the channels by number and call sign, just no other info.
kirk
 
Posts: 4
Joined: 6 September 2017

Post#4 » Wed Sep 06, 2017 4:59 pm

I'm a little concerned about EPG123 residing in the Program Files folder, but let's make sure everything else is working fine.

1. Close WMC and open the EPG123 Client.
2. Click any channel in the Guide Channel listings on the left, use [Ctrl]+[A] keys to select all, right-click any channel and select 'Unsubscribe'.
3. Click the [Manual Import] button and select the epg123.mxf file (make sure it is dated today).
4. Click the Automatch by: [# Number] button again.

Check WMC and all your guide listings should be there.
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garyan2
 
Posts: 2247
Joined: 27 November 2015
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- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

Post#5 » Wed Sep 06, 2017 6:33 pm

thanks so much that did the trick, i was ready to drop kick the PC out the window. first time i've had a problem with EPG123, its been so much more reliable than the guide service now used by WMC. but i was yelling many obsenities at the computer screen, mostly along the lines of "what the heck!". I truely feel as if a large weight has been removed from my shoulders. :D
kirk
 
Posts: 4
Joined: 6 September 2017

Post#6 » Wed Sep 06, 2017 6:34 pm

oh and should i move the folder to somewhere else, or uninstall and reinstall to new location??
kirk
 
Posts: 4
Joined: 6 September 2017

Post#7 » Thu Sep 07, 2017 2:24 am

kirk wrote:oh and should i move the folder to somewhere else, or uninstall and reinstall to new location??

If you decide to move epg123 to a different folder, do the uninstall and reinstall so that future installs will not go to the old location. Also, don't forget to recreate your task for the new location ... an uninstall will not remove the task for you.
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garyan2
 
Posts: 2247
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- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net


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