EPG123 Lineup Issue - NBA TV Missing
Posted: Fri Jul 28, 2017 7:21 pm
I have a lineup issue . The service works great. Glad to be
finished with Rovi
I use Windows 7 Media Center. Home run Tuners Entouch Cable
Houston 77407
My guide downloads successfully and is populated in MC. My issue
is Channel 348 NBA TV doesn't load in the guide. I confirmed
channel 348 is checked in the EPG123 Guide Tool. I tried a
different zip code, same issue.
I manually add the channel to my guide in media center, but it is
removed after a guide listing update occurs.
Appreciate some help.
Thanks
Randy
Response from Schedule Direct
I've checked the server, and
1) The channel is in the lineup.
2) There is data for the channel.
Have you posted your trace.log over at The Green Button for garyan2 to look at? I can't see anything server-side that would prevent you from getting the data.
finished with Rovi
I use Windows 7 Media Center. Home run Tuners Entouch Cable
Houston 77407
My guide downloads successfully and is populated in MC. My issue
is Channel 348 NBA TV doesn't load in the guide. I confirmed
channel 348 is checked in the EPG123 Guide Tool. I tried a
different zip code, same issue.
I manually add the channel to my guide in media center, but it is
removed after a guide listing update occurs.
Appreciate some help.
Thanks
Randy
Response from Schedule Direct
I've checked the server, and
1) The channel is in the lineup.
2) There is data for the channel.
Have you posted your trace.log over at The Green Button for garyan2 to look at? I can't see anything server-side that would prevent you from getting the data.