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Re: 2017-06-07: Schedules Direct service issue

PostPosted: Tue Aug 01, 2017 7:44 pm
by garyan2
kodi2k6 wrote:My media guide has been stuck at an End Date of "8/8/2017 10 PM" for several days or more. I check the SD page and don't see anything wrong there. In my event logs, it shows that my media "package is already up to date." I am new to EPG123/SD is there something wrong with my set up or SD? When I first switched from Rovi to EPG123/SD, I think I had almost three weeks of media guide data, and I was ecstatic. Now, I am down to less than a week. Suggestions?

Thanks.

Steve

Sounds like you are not importing into the database. Verify running "Full Mode" in the client GUI, or option to "Automatically import ..." is selected in the configuration GUI. Attaching the last update run from the trace.log file if the scheduled task is setup correctly.

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Tue Aug 01, 2017 8:08 pm
by kodi2k6
Thanks for the heads up about SD.

I went into EPG123 and modified my line-up, Save & Exit, and low and behold, my media guide updated !

I don't exactly know what was wrong but it seems to be working now.

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Tue Aug 01, 2017 9:10 pm
by garyan2
kodi2k6 wrote:Thanks for the heads up about SD.

I went into EPG123 and modified my line-up, Save & Exit, and low and behold, my media guide updated !

I don't exactly know what was wrong but it seems to be working now.
A Save & Execute will force an immediate update. Need to make sure your scheduled task is set up properly.

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Sat Oct 14, 2017 6:33 pm
by webminster
Seems like overnight overloads. My updates at 2AM MT are consistently failing for last 5 days. Did a manual run today midday and got a full download with no timeouts.

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Sat Oct 14, 2017 7:27 pm
by garyan2
webminster wrote:Seems like overnight overloads. My updates at 2AM MT are consistently failing for last 5 days. Did a manual run today midday and got a full download with no timeouts.

I know it goes against everyone's sense of order, but you need to be a bit more random in your choice of update times. The even hours are going to be the worst because of that desire for order along with the thousands of other SD subscribers. I do mine at 04:22 for that reason and never have a timeout.

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Sat Oct 14, 2017 8:11 pm
by STC
Okay, everyone set their updates to 04:22...

Re: 2017-06-07: Schedules Direct service issue

PostPosted: Sat Oct 14, 2017 8:11 pm
by garyan2
STC wrote:Okay, everyone set their updates to 04:22...

:lol: :lol: :lol: :lol: :clap: