Some Channels missing Data

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Some Channels missing Data

Post#1 » Sun Apr 16, 2017 8:56 pm

Hello, This is my first time posting a problem here.

I installed EPG 1-2-3 v1.0.2 on Feb 6, 2017 and it has worked perfectly until now. I have noticed that my local ABC Station has 'To Be Announced' posted from 4/21/17 at 2:00 AM until 5/3/17 1:00 PM. My Local Fox Station is 'TBA' from 4/21/17 2:00 AM until 4/24/17 4:00 AM. Then again goes 'TBA' from4/30/17 1:00AM until 5/5/17 1:00PM. I have tried to manually updated the guide data, but that did not help. Please advise me as to what course of action I should take to correct this issue.

Thank you
tomlando
 
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Location: Orlando, Florida

Post#2 » Sun Apr 16, 2017 9:15 pm

tomlando wrote:Hello, This is my first time posting a problem here.

I installed EPG 1-2-3 v1.0.2 on Feb 6, 2017 and it has worked perfectly until now. I have noticed that my local ABC Station has 'To Be Announced' posted from 4/21/17 at 2:00 AM until 5/3/17 1:00 PM. My Local Fox Station is 'TBA' from 4/21/17 2:00 AM until 4/24/17 4:00 AM. Then again goes 'TBA' from4/30/17 1:00AM until 5/5/17 1:00PM. I have tried to manually updated the guide data, but that did not help. Please advise me as to what course of action I should take to correct this issue.

Thank you

A TBA like that is very unusual ... in fact, I have never seen that with Schedules Direct data. Are you sure you are looking at epg123 guide data and not Rovi?

How to tell between Rovi and EPG123: look at the language of a program in the guide... if it says 'English' it is epg123, if it says 'English - United States' it is Rovi.
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garyan2
 
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Post#3 » Sun Apr 16, 2017 10:35 pm

I do not know where to find the language selection, but when I go to Settings, TV, Guide - About Guide, it says:
Guide end date: 5/6/2017 4:30 PM
EPG123 Lineups with Schedules Direct
ID: 42
TV Signal: Digital Antenna (ATSC)/ ETC. ETC....
Language: English
End Date: 5/6/2017 6:00:00 PM
EPG123
ETC, etc.....

is that what you are referring?
tomlando
 
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Post#4 » Sun Apr 16, 2017 10:47 pm

If you look at the zap2it guide on the net for your location is it correct? You may need to file a ticket with SD. Also did anything change recently in your service area (channels changing affiliation or some such)?
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Post#5 » Sun Apr 16, 2017 11:16 pm

tomlando wrote:I do not know where to find the language selection ...

To see the language I am referring to, select any program in the guide and view the program details. At the bottom of the program synopsis, there are the genres, CC if applicable, and the program's language.

2017-04-16.png
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garyan2
 
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Post#6 » Sun Apr 16, 2017 11:22 pm

OK, it says 'English' Only
tomlando
 
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Post#7 » Sun Apr 16, 2017 11:27 pm

tomlando wrote:OK, it says 'English' Only

So, yeah ... you're on epg123. I'm actually really surprised on the TBAs.

So recommend what stuartm said and check the zap2it (screener) listings. If they are different, than you have to perform a database rebuild.
http://tvschedule.zap2it.com/
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garyan2
 
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Post#8 » Sun Apr 16, 2017 11:27 pm

tomlando wrote:OK, it says 'English' Only


Please open a ticket at the Schedules Direct website so that I can pull your lineup and see if there's another issue with the upstream data.
rkulagow
 
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Post#9 » Sun Apr 16, 2017 11:29 pm

stuartm wrote:If you look at the zap2it guide on the net for your location is it correct? You may need to file a ticket with SD. Also did anything change recently in your service area (channels changing affiliation or some such)?



The Zap2it guide has programs listed for the times that I am showing TBA
tomlando
 
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Post#10 » Sun Apr 16, 2017 11:32 pm

rkulagow wrote:
tomlando wrote:OK, it says 'English' Only


Please open a ticket at the Schedules Direct website so that I can pull your lineup and see if there's another issue with the upstream data.


Ok, I will do that now

Done! schedulesdirect.org #15109
tomlando
 
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Post#11 » Mon Apr 17, 2017 1:10 am

RKulagow of Schedules Direct checked the raw data for my listings and found that their data is good. It was really great that he helped me out right away, thanks! So my data must have been corrupted. I need to flush my existing data and I guess while I am at it I should probably update to the latest version of EPG123. If there is a link to explain how I would do that or what else should be done I would appreciate it.
tomlando
 
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Post#12 » Mon Apr 17, 2017 6:20 pm

Well, Today i turn on the TV and checked the guide and the 'TBA' issue has been corrected. I had done nothing...not even restarted my 24/7 HTPC. I don't know What, Where, When, How or Why, but thank you to the people here who answered and assisted me.
tomlando
 
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