Guide Data Outage - 2017 Edition

Global guide related discussion. All Windows versions.
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Bee_Dee_3_Dee

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#1761

Post by Bee_Dee_3_Dee » Mon Nov 06, 2017 5:54 pm

Second day in-a-row, EPG updated! But his time, it updated all by itself.

Guide End Date: 11/19/2017 6:00:00 PM
Cable Provider: Spectrum
Location: Indiana

:)

Space

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#1762

Post by Space » Tue Nov 07, 2017 12:13 am

Bee_Dee_3_Dee wrote:Second day in-a-row, EPG updated! But his time, it updated all by itself.

Guide End Date: 11/19/2017 6:00:00 PM
Cable Provider: Spectrum
Location: Indiana

:)
I was wondering why I heard fireworks outside a little while ago... Now I know... :D

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Crash2009

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#1763

Post by Crash2009 » Tue Nov 07, 2017 1:47 am

Does this "Sudden Success" coincide with the "Time Change"?

adam1991

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#1764

Post by adam1991 » Tue Nov 07, 2017 2:15 am

If so, then we now live in a backwards world.

I mean, updates ON the day of the time change???? Madness.

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Bee_Dee_3_Dee

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#1765

Post by Bee_Dee_3_Dee » Tue Nov 07, 2017 3:21 am

adam1991 wrote:If so, then we now live in a backwards world.

I mean, updates ON the day of the time change???? Madness.
how many years did it take them to figure it out?

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#1766

Post by Space » Tue Nov 07, 2017 4:42 am

Just a heads up for those who suffer delayed guide updates.

The 11/1 episode of "SEAL Team" on CBS was supposed to be "The Spinning Wheel", but they instead replaced it with a repeat of "Other Lives".

"The Spinning Wheel" will instead be airing on 11/8. I suspect your WMC will think that it already recorded this episode last week, so you will have to tell it to record this "repeat". Also, you can probably delete the 11/1 episode, since you probably already recorded it when it first aired.

JohnW248

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#1767

Post by JohnW248 » Tue Nov 07, 2017 1:44 pm

Bee_Dee_3_Dee wrote:Second day in-a-row, EPG updated! But his time, it updated all by itself.

Guide End Date: 11/19/2017 6:00:00 PM
Cable Provider: Spectrum
Location: Indiana

:)
Strange occurrence here, one machine updated BUT there were "holes" in the TCM schedule. Another machine I checked this morning had not downloaded the new guide and it had those missing TCM shows. Looks like the second machine will need a forced update later today.

Spectrum (former TWC)
Los Angeles (LA County North)

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Bee_Dee_3_Dee

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#1768

Post by Bee_Dee_3_Dee » Tue Nov 07, 2017 5:18 pm

3rd day in-a-row, EPG updated! (All by itself.)

Guide End Date: 11/20/2017 6:00:00 AM
Cable Provider: Spectrum
Location: Indiana

:)

rogers2717

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#1769

Post by rogers2717 » Tue Nov 07, 2017 5:23 pm

Last night did another (successful!) manual update. Could this be a trend? OTA in West Palm Beach

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Bee_Dee_3_Dee

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#1770

Post by Bee_Dee_3_Dee » Tue Nov 07, 2017 5:36 pm

rogers2717 wrote:Last night did another (successful!) manual update. Could this be a trend? OTA in West Palm Beach
and i left out, how much better wmc performs now that epg is working/ updating daily. :)

AChanceFind

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#1771

Post by AChanceFind » Tue Nov 07, 2017 7:43 pm

I too have now received 3 good updates in a row - first took me to 11/17, then another to 11/19 and today to 11/20 . Both manual triggering it and it running itself per the task twice a day work, so I think it's the same command that is run when you do either.

Perhaps now we are finally set for smooth sailing over winter!

Can't imagine what the time change possibly had to do with it - I looked at the guide on the night before the change and it correctly showed 1am to 2am twice. However, every place I have worked at has had time change issues in their software so it wouldn't surprise me either.

Another question for me is why do some people report running object store recovery task manually fixes it for them? I would think this would just be coincidental. I ran that 2 years ago and I remember it messed some things up that I had to go back and fiddle around with so I never ran that thing again and I think it also messed up the thumbnails on all my movie recordings which have never worked right since.

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#1772

Post by adam1991 » Tue Nov 07, 2017 7:56 pm

AChanceFind wrote:Can't imagine what the time change possibly had to do with it
It's simple historical fact: for the last several years, the guide going out for many days coincided with the time change.

That's why we're all astonished that it actually fixed itself ON the day of the time change this time.

AChanceFind wrote:Another question for me is why do some people report running object store recovery task manually fixes it for them?
Voodoo. Psychosomatic. They THINK it must be doing something, therefore it must be doing something.

AChanceFind wrote: I would think this would just be coincidental. I ran that 2 years ago and I remember it messed some things up that I had to go back and fiddle around with so I never ran that thing again and I think it also messed up the thumbnails on all my movie recordings which have never worked right since.

jimi1000

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#1773

Post by jimi1000 » Tue Nov 07, 2017 10:10 pm

Well new updates but stale data. The Tonight Show staring Jimmy Fallon is repeats this week and yet my data still shows them as new. RIP Jimmy Fallon's Mom.

Jimi in Philly

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#1774

Post by dkrom » Tue Nov 07, 2017 10:15 pm

adam1991 wrote:
AChanceFind wrote:Can't imagine what the time change possibly had to do with it
It's simple historical fact: for the last several years, the guide going out for many days coincided with the time change.

That's why we're all astonished that it actually fixed itself ON the day of the time change this time.
True!
AChanceFind wrote:Another question for me is why do some people report running object store recovery task manually fixes it for them?
adam1991 wrote:Voodoo. Psychosomatic. They THINK it must be doing something, therefore it must be doing something.
Not so true- before I fixed my guide for 50 cents a week I had the ROVI virus, I mean guide, that would not populate my OTA stations unless I ran Object store recovery so it was useful for me.
AChanceFind wrote: I would think this would just be coincidental. I ran that 2 years ago and I remember it messed some things up that I had to go back and fiddle around with so I never ran that thing again and I think it also messed up the thumbnails on all my movie recordings which have never worked right since.
Ah! You ran it a while ago and it messed up your thumbnails? I’ll bet you had to run it for the virus install, er I mean ROVI switchover. That was when the thumbnails went bad - you can fix that problem, but invoking the name of the program will get this post deleted so you’ll have to search the forum yourself.
Last edited by dkrom on Tue Nov 07, 2017 10:40 pm, edited 1 time in total.

adam1991

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#1775

Post by adam1991 » Tue Nov 07, 2017 10:33 pm

dkrom wrote:before I fixed my guide for 0.50 cents a week
picking a nit here: 0.50 cents a week means half a cent a week (look up "Verizon math")

0.50 dollars means half a dollar a week--aka 50 cents.

50 cents/week means...well, 50 cents.

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#1776

Post by dkrom » Tue Nov 07, 2017 10:43 pm

adam1991 wrote:
picking a nit here: 0.50 cents a week means half a cent a week (look up "Verizon math")

0.50 dollars means half a dollar a week--aka 50 cents.

50 cents/week means...well, 50 cents.
It’s fixed - and that was nit-picky - just my 0.2 cents :D

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#1777

Post by HighVolTag3 » Wed Nov 08, 2017 12:28 am

Guide data appears to stop at the 12th but the end date of the digital cable guide is 11/18

oakley516

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#1778

Post by oakley516 » Wed Nov 08, 2017 5:17 pm

What does this mean?
dkrom wrote:before I fixed my guide for 50 cents a week I had the ROVI virus
I was unaware of this virus or fix available to purchase. Details please...

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Bee_Dee_3_Dee

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#1779

Post by Bee_Dee_3_Dee » Wed Nov 08, 2017 6:01 pm

oakley516 wrote:What does this mean?
dkrom wrote:before I fixed my guide for 50 cents a week I had the ROVI virus
I was unaware of this virus or fix available to purchase. Details please...
he's jk.


4th day in-a-row, EPG updated! (All by itself.)

Guide End Date: 11/21/2017 6:00:00 AM
Cable Provider: Spectrum
Location: Indiana


:)


And all but one College football game says TBA. There had been be over half of them TBA. And that really messed-up recording multiple games last Saturday. So... :thumbup:
And Thumbnails are perfect... WMC performance is bak to perfect. Only thing that remains (prob since 2015), is that TCM channel has no Star Ratings.

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#1780

Post by Space » Wed Nov 08, 2017 10:43 pm

Did you mean only one saysTBA?

Because "all but one says TBA" doesn't sound like a good thing... :thumbdown:

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