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Guide Data Outage - 2017 Edition

Posted: Tue Mar 21, 2017 5:43 am
by anotheruser
Latest EPG update contains no new data. Actual guide data ends at 8 pm EDT on 4/1.

Time for a Spring thread now?

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Mar 21, 2017 11:19 am
by Scallica
anotheruser wrote:Time for a Spring thread now?
Indeed.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Mar 21, 2017 3:00 pm
by wifiwanderer
EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Mar 21, 2017 5:54 pm
by anotheruser
wifiwanderer wrote:EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.
Check your actual guide and you'll see it ends a day earlier. WMC always reports a day later than when the actual data ends.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Mar 21, 2017 7:07 pm
by wifiwanderer
anotheruser wrote:
wifiwanderer wrote:EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.
Check your actual guide and you'll see it ends a day earlier. WMC always reports a day later than when the actual data ends.
You are correct. Just looked and my listing ended at 4 PM, 1 April. Wonder why they give the following date as the end date?

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Mar 21, 2017 10:16 pm
by adam1991
It's always been that way.

Nothing to see here. Move along.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Wed Mar 22, 2017 12:17 am
by anotheruser
Just got an update with 2 days of new data taking the end date to 8 pm EDT on April 3.

Earliest update I've seen in about a year with an additional day of prime time listings than we've been getting. Would be really nice if it stays like this. Maybe someone's watching for a change.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Wed Mar 22, 2017 9:55 pm
by anotheruser
Today's update was available by 5 pm EDT which is good but contained no new data which is not so good...

EPG data end remains at 8 pm EDT on April 3.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Thu Mar 23, 2017 5:28 pm
by otfrdok
My guide data technically goes to April 4, but many channels and programs start showing "no data available" on April 1. The data for April 3 is almost completely empty.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Thu Mar 23, 2017 5:49 pm
by wifiwanderer
'About' shows an EPG end date of 4 April, but listings end 4:30 PM, 1 April. Manual update resulted in an error message. Fresno-Visalia OTA, California. I begin to panic when listings get down to 3 days.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Fri Mar 24, 2017 6:14 pm
by wifiwanderer
Today's update listings ran through 4:30 PM, 4 April.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Apr 04, 2017 12:57 pm
by feierarc
My guide shows through 4/5 at 7pm in Richmond, VA and the guide won't download using the manual update. Is this a known issue and part of this Spring outage?

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Apr 04, 2017 6:33 pm
by wifiwanderer
Just looked, end date of 13 April, Fresno-Visalia OTA, California.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Apr 04, 2017 9:14 pm
by anotheruser
The last update around 1 am EDT contained no new data. The previous 5-6 updates were normal. Actual EPG data available ends at 8 pm EDT on April 15.

Sent from my Nexus 6 using Tapatalk

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Apr 04, 2017 11:03 pm
by Space
Yes, the downloaded file I got last night was identical to the previous nights downloaded file. Let's see what happens tonight...

Re: Guide Data Outage - Spring 2017 Edition

Posted: Sun Apr 09, 2017 7:55 pm
by JohnG
I just setup a brand new pc and it seems that my guide data is not downloading at all. Every single time I go to the guide it tells me my guide data is out of date and needs to update. When I do it only takes like 20 seconds and says it id done and show no data. When I exit the guide and go back it does the same process over again. I am guessing this is because of the Rovi epg data server being down or could I be doing something else wrong?

Re: Guide Data Outage - Spring 2017 Edition

Posted: Tue Apr 11, 2017 5:03 pm
by anotheruser
JohnG wrote:I just setup a brand new PC and it seems that my guide data is not downloading at all. Every single time I go to the guide it tells me my guide data is out of date and needs to update. When I do it only takes like 20 seconds and says it id done and show no data. When I exit the guide and go back it does the same process over again. I am guessing this is because of the Rovi epg data server being down or could I be doing something else wrong?
The EPG download is currently working with data through April 23, 8 pm EDT. Sorry I can't help with your issue

Re: Guide Data Outage - Spring 2017 Edition

Posted: Fri Apr 14, 2017 7:46 pm
by dahef
Down to 10 days. Here it goes again. The olde holiday hiccup.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Fri Apr 14, 2017 8:01 pm
by anotheruser
dahef wrote:Down to 10 days. Here it goes again. The olde holiday hiccup.
I've got data to 4/25 at 8 pm EDT.

Yesterday's update contained no new data while today's had only one new day leaving us with one day less data than we've been getting the past year.

Over the last couple of weeks, roughly 1/4 of the daily updates have had no new data.

Re: Guide Data Outage - Spring 2017 Edition

Posted: Fri Apr 14, 2017 8:33 pm
by Space
My updates have been made available around 11pm ET each day. Wednesday nights update had no new data, but last night did load two new days of data, so it looks fine to me right now (data up to 4/25 @ 8pm ET).

If you only have 10 days data it may be something other than the normal country-wide outage.