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Re: My Channel Logos XL

Posted: Thu Aug 11, 2016 6:42 pm
by d00nicus
Just wanted to query if the system is emailing out download links properly or not? We bought a copy of MCL XL last night on my girlfriend's PayPal, but haven't heard a thing back yet - I did (try) and send a message via the contact form, but couldn't actually see a submit button to send it. Hitting enter appeared to work, but there's no confirmation of receipt so impossible to tell if it actually worked or not.

Appreciate any help - was a very happy MCL2 user, and looking forward to being an equally happy MCL XL one! :)

Re: My Channel Logos XL

Posted: Tue Aug 23, 2016 12:45 pm
by handyd
I'm trying to figure out why Auto Populate isn't working.

I have 3 machines. I decided to redo all my logos from scratch. I didn't populate any of them and manually added a logo for each station of my choosing. Obviously, all the logo were put in the custom folder. There were 439 in total (using FIOS and removing stations)

I then deleted all the logos in all the folders, except for the custom folder, copied all the logos to the Color folder and renamed them with the _c. (Bulk rename utility works awesome: http://www.bulkrenameutility.co.uk/)

I copied just those Color folder and the custom folder to another machine, removed all the logos, then autopopulated using just my two folders, only 329 imported. Just to try to get more imported, I copied all the logos to the big folder and B&W folder and rename each one with _b or _w. It didn't work.

I'm using 3.1. Why won't it just work?

Re: My Channel Logos XL

Posted: Tue Aug 23, 2016 1:08 pm
by Crash2009
handyd wrote:Why won't it just work?
I don't know for sure....but....Have you tried "Not helping so much." The Custom Folder is for logo's you have created yourself.

Re: My Channel Logos XL

Posted: Thu Aug 25, 2016 1:01 am
by handyd
Crash2009 wrote:
handyd wrote:Why won't it just work?
I don't know for sure....but....Have you tried "Not helping so much." The Custom Folder is for logo's you have created yourself.
Ok, I removed all the logos from the custom folder and it still only auto populated 372.

Any suggestions?

Re: My Channel Logos XL

Posted: Thu Aug 25, 2016 2:35 am
by makryger
I'm away from the computer that sends those emails right now, but once I'm back tomorrow I'll make sure its still sending. I recently upgraded it to windows 10, which has been annoyingly continually installing updates causing the computer to restart.

With regards to logos not populating, once you create a custom logo, then the system assumes you want to use that custom logo rather than attempting to autopopulate the logos I provide. That logo becomes "locked" to the custom logo. If you want to make it autopopulate like normal, you have to unlock all of those logos, and then move them to the color photo folder.

Re: My Channel Logos XL

Posted: Thu Sep 22, 2016 12:28 pm
by d00nicus
We still haven't heard anything re: our license, if I PM you the PayPal address, can you please give it a nudge manually?

Re: My Channel Logos XL

Posted: Sat Sep 24, 2016 1:43 pm
by CFC
Is there a good place to get new channel logos formatted for the program?
My photoshop skills are pretty much non-existent, so for now all the newer channels on my setup don't have any logos :oops:

Thanks for the help,
CFC

Re: My Channel Logos XL

Posted: Sat Sep 24, 2016 10:53 pm
by oakley516
CFC wrote:Is there a good place to get new channel logos formatted for the program?
My photoshop skills are pretty much non-existent, so for now all the newer channels on my setup don't have any logos :oops:

Thanks for the help,
CFC
You should be able to find logos for almost any TV channel on this website:

http://www.lyngsat-logo.com/tv/a_1.html

Re: My Channel Logos XL

Posted: Sun Sep 25, 2016 5:34 pm
by jriker1
d00nicus wrote:Just wanted to query if the system is emailing out download links properly or not? We bought a copy of MCL XL last night on my girlfriend's PayPal, but haven't heard a thing back yet - I did (try) and send a message via the contact form, but couldn't actually see a submit button to send it. Hitting enter appeared to work, but there's no confirmation of receipt so impossible to tell if it actually worked or not.

Appreciate any help - was a very happy MCL2 user, and looking forward to being an equally happy MCL XL one! :)
Same here.

Re: My Channel Logos XL

Posted: Mon Sep 26, 2016 1:20 am
by jriker1
jriker1 wrote:
d00nicus wrote:Just wanted to query if the system is emailing out download links properly or not? We bought a copy of MCL XL last night on my girlfriend's PayPal, but haven't heard a thing back yet - I did (try) and send a message via the contact form, but couldn't actually see a submit button to send it. Hitting enter appeared to work, but there's no confirmation of receipt so impossible to tell if it actually worked or not.

Appreciate any help - was a very happy MCL2 user, and looking forward to being an equally happy MCL XL one! :)
Same here.
my channel logo author just messaged me with the download info.

JR

Re: My Channel Logos XL

Posted: Tue Sep 27, 2016 4:55 pm
by The Mac
Just purchased from paypal.

Been a couple hours, haven't received an email.

used the form online, but as someone else pointed out, there is no send button or confirmation.

Re: My Channel Logos XL

Posted: Sat Oct 01, 2016 12:33 am
by makryger
In case people are wondering what the issue is this time, it's that I have a computer set up in my basement that had been reliably sending out download emails until I upgraded it to Windows 10. Now, Windows 10 has this frustrating "feature" where it decides it will download updates and restart my computer without any input from me. And I can't seem to be figure out how to turn this off at all. The computer is supposed to be left alone, and everything is supposed to just work, but with this constant problem where it restarts my computer, it's resulting in sporadic occasions where suddenly the emails stop sending.

Does anyone have any ideas how to make the updates/restarts stop?


(PS, I fixed the "Submit" button not showing up on mychannellogos.com)

Re: My Channel Logos XL

Posted: Sat Oct 01, 2016 12:52 am
by Scallica
Disable the Windows Update service.

Re: My Channel Logos XL

Posted: Sat Oct 01, 2016 12:57 am
by Crash2009
Disable or Configure Updates

Re: My Channel Logos XL

Posted: Sat Oct 01, 2016 1:05 am
by Jimmersd
makryger wrote:In case people are wondering what the issue is this time, it's that I have a computer set up in my basement that had been reliably sending out download emails until I upgraded it to Windows 10. Now, Windows 10 has this frustrating "feature" where it decides it will download updates and restart my computer without any input from me. And I can't seem to be figure out how to turn this off at all. The computer is supposed to be left alone, and everything is supposed to just work, but with this constant problem where it restarts my computer, it's resulting in sporadic occasions where suddenly the emails stop sending.

Does anyone have any ideas how to make the updates/restarts stop?


(PS, I fixed the "Submit" button not showing up on mychannellogos.com)
Reinstall Windows 7

Re: My Channel Logos XL

Posted: Sat Oct 01, 2016 7:34 am
by IT Troll
Alternatively if you want to keep updates you could configure the emailing program to automatically start up as a scheduled task. If necessary you can also configure the PC to auto login.

Re: My Channel Logos XL

Posted: Sun Oct 02, 2016 5:06 pm
by tke527
I sent payment last Sunday 9/25 for my channel logos XL and still have not been sent an email to download. Any suggestions?

Re: My Channel Logos XL

Posted: Sun Oct 02, 2016 5:27 pm
by vonmolk
I sent payment yesterday 10/1 and have not received an email to download. It is ordered under same email address as on my The Green Button forum account.

Re: My Channel Logos XL

Posted: Mon Oct 03, 2016 10:33 pm
by vonmolk
Thank you got the download link in PM :)

Re: My Channel Logos XL

Posted: Tue Oct 04, 2016 11:46 pm
by yowser
Well, I also sent a Paypal payment for MCL XL on Sunday, Oct. 2 but still have not received the download link. I also sent an email via mychannellogos.com contact link at the top of their page but received no reply. Tried again yesterday. Still no reply. I called their telephone number listed at Paypal which had a recording to contact them via their web site link. I saw the above post where "vonmolk" finally got his download via a PM here. So I went ahead and registered here as a last resort to hopefully get a PM for the download. If I don't receive a reply soon, I'm opening a Paypal dispute. When I ordered MCL XL from mychannellogos.com and made the payment, I received an automated reply that I would receive the download link in less than 60 minutes. Sounds like others are in the same boat.