I've been having problems with my remote for the past several days. For example, if I push any button a few times in a row it will work fine the first 2 or 3 times but then stop functioning. I can then use a different button once or twice but then it, and every other button on the remote, will stop functioning. The light on the receiver does turn on every time I push a button.
I have Windows 7 and the same remote and receiver that came with the computer years ago. I do not have an Xbox or any other thing that "should" affect/access the remote.
About a week before the problems began, my daughter downloaded the Subway Surfer game (which uses the Bluestacks app). I suspected it was related to that even though the timing was a bit off, but uninstalling Bluestacks had no effect. That was the only game we've ever had on the machine.
With some Internet searching, I found several potential fixes but none of them worked. I have:
Replaced the batteries to the remote
Checked all the settings to ensure that Chrome and iTunes cannot run in the background
Rolled back the updates (to Adobe Reader and Flash) that were done during the relevant time period
Performed a system restore (however, the set point was only a couple days ago, so may not have been far enough in the past)
Confirmed that the Device Manager can still see all the relevant "eHome" pieces and that it reports they are working OK
Unplugged the USB for the receiver and tried a new one after a few minutes
Fixes suggested in various posts that I have not tried:
Shorting out the remote--seemed drastic and my hunch is that it's not the remote itself but whatever is translating the remote's instructions that is causing the problems
Uninstalling all the "eHome" pieces--but that post was from several years ago and didn't describe how to reinstall them, plus, given the age of the system I wasn't sure I'd be able to find suitable downloads
Changing the keyboard mapping--could not understand all the instructions so didn't attempt
Do you have any ideas for me? This has taken ton of time to investigate, especially since my computer is very slow when it comes to shutting down/restarting.