Echo - Samsung compatibility "Not HDCP display"

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pjcar

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Echo - Samsung compatibility "Not HDCP display"

#1

Post by pjcar » Wed Nov 18, 2015 12:58 am

Problem with Ceton Echo Connected to a Samsung 65” Smart TV.
I also have an older Westinghouse hdtv connected to system with no problems
I Cannot change channel from un-protected channel to a protected one without first disconnecting and reconnecting hdmi port.
I added hdmi switch to do this using a remote. Same when trying to play recording from protected channel.
I have swapped out the Echo and cabling but problem “ not hdcp display” persists.
I have no problem when using cable company’s set top box or my DVD player.
It seems to be a compatibility problem between Echo and my Samsung.

Equipment: All with latest updates
Cisco tuning adapter
ceton infinitv6 eth
ceton echo
Added a Monoprice HDMI Switch w/ remote for hdmi port changing
Lenovo m96p pc w/Windows7
Samsung 65” Smart TV model un65h6203afxza.
Ceton and Samsung say “not my problem”

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Crash2009

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#2

Post by Crash2009 » Wed Nov 18, 2015 3:41 am

pjcar wrote:Ceton and Samsung say “not my problem”
It's not.....Here's why.....

http://www.extron.com/download/files/wh ... g_edid.pdf
http://media.extron.com/download/files/ ... ide_wp.pdf

I am going to help you make it work.

1-can you give me a URL to a Lenovo m96p? or is 96 a typo?
2-what is the IP address of your Echo?
3-what is the model # of the Monoprice HDMI splitter
4a-what display outputs does your Lenovo have VGA, HDMI, Display Port?
4b-are both outputs connected to displays at the same time?
Attachments
EDID.JPG

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Crash2009

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#3

Post by Crash2009 » Wed Nov 18, 2015 5:47 am

1-Echo only has one HDMI output.....What is Echo connected to and is it HDMI to HDMI?
2-Lenovo likely has a couple outputs.....What are they and what are they connected to?
3-Monoprice has an in and likely a couple outs.....What are they, and what are they connected to?
4-Monitor?..Is there an additional monitor involved..If so, What kind of connection does it have and what is it connected to?
5-Westinghouse.....same deal.....What kind of connection and what is it connected to?

BTW here is the manual for the Samsung
http://downloadcenter.samsung.com/conte ... 7-0528.pdf
Attachments
HdcpProblem001.jpg

pjcar

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#4

Post by pjcar » Wed Nov 18, 2015 2:43 pm

Typo. Should be M92P Tiny
URL: https://support.lenovo.com/us/en/documents/pd024438#exp
IP: 192.168.0.194 permanently set in D-Link Gigabit router DIR-655
Monoprice 3X1 Enhanced HDMI Switch model HDX( C )-301E.
Switch connected to Samsung only and added only for easily resetting port rather than physically disconnecting then reconnecting HDMI cable.
Echo HDMI port connected to input HDMI port of switch. Output HDMI port 1 of 3 connected to Samsung TV.
Westinghouse is connected directly to HDMI of Echo. No switch involved
Lenovo has only 1 display port. VGA connected to I-Inc 19” monitor ( IF191D ).
Samsung HDTV has problem whether connected with single echo in system or
both echoes connected. The other echo is 192.168.0.198.
Echoe for Westinghouse is connected HDMI to HDMI
Westinghouse has no problem at all. Works every time.

pjcar

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#5

Post by pjcar » Wed Nov 18, 2015 2:48 pm

Forgot to add the Linksys 8 port gigabit ethernet switch Model SE2800-NP

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Crash2009

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#6

Post by Crash2009 » Wed Nov 18, 2015 4:41 pm

Lenovo.....nice.....the same thickness as a golf ball.
http://shop.lenovo.com/us/en/desktops/t ... -_services
Output ports:
VGA 1
Display Port 1
Display Port 2 (optional)

To begin with, WMC is going to give you nothing but headaches if you run VGA and Display Port, DVI, or HDMI, at the same time, from the Lenovo. This type of setup might work fine for other things, but not WMC.

The 19” monitor (IF191D) has 2 inputs (1 VGA which you have connected to the Lenovo's VGA output) and.....(1 DVI-D which is available)
http://www.tigerdirect.com/applications ... No=3231065

The Enhanced HDMI Switch (301E), has 1 HDMI input and 3 HDMI outputs. (presently you have an Echo to the input) (and a Samsung to one of the 3 outputs)
http://www.techunboxed.com/2013/03/mono ... witch.html

I'm not suggesting anything at the moment.....Just trying to overview what's available.

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Crash2009

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#7

Post by Crash2009 » Wed Nov 18, 2015 6:01 pm

This probably isn't the only solution. This just happens to be the solution I used.

What it gives you is any source to any destination, or any source to all destinations simultaneously. There are a few other combinations but basically you can send anything anywhere.

http://www.monoprice.com/product?c_id=1 ... 1&format=2

You might be able to use (MONITOR ?) instead of (MONITOR with HDMI INPUT) with a special cable DVI-D to HDMI.

I am going to hook up my Display Port (DP) laptop to my matrix today, to see if it works ok in an HDMI Matrix.

I'll get back to you with the results.....
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HdcpProblem003.jpg

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Crash2009

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#8

Post by Crash2009 » Wed Nov 18, 2015 8:11 pm

The other approach, and this might or might not work.....

Get a HDMI to DVI-D (HDCP compliant) cable to go from the Lenovo to the IF191D.
http://www.monoprice.com/product?c_id=1 ... 1&format=2

If the IF191D is (HDCP compliant) it just might work.

If the monitor in not HDCP compliant you might have to get something that is. Most, if not all, monitors with an HDMI input are compliant. VGA, as you have found out, causes problems further down the line.

As a test, hookup the Echo's to the TV's (like this diagram) and disconnect VGA and HDMI or DVI-D from the Lenovo. I'll bet ya a box of doughnuts both TV's and Echo's work flawlessly.
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HdcpProblem004.jpg

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Crash2009

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#9

Post by Crash2009 » Wed Nov 18, 2015 8:21 pm

The reason I asked for your Echo's IP is... so you can check to see what it/they are set to. Normally we match the Echo Settings to the TV resolution. Samsung likely supports 1080. Older TV's are sometimes 720. Set your Echo's accordingly.

and here are a couple EDID utility's you can use to see detailed EDID info of your system.
Attachments
MonitorAssetManager.rar
(677.42 KiB) Downloaded 68 times
EDID_ManagerV1x0.rar
(2.87 MiB) Downloaded 75 times
HdcpProblem005.JPG

pjcar

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#10

Post by pjcar » Wed Nov 18, 2015 9:42 pm

Display Ports 1 and 2 are not standard hdmi or dvi ports.
I am not familiar with their connection configuration.
I disconnected the monitor from the VGA port and it made no difference

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#11

Post by Crash2009 » Wed Nov 18, 2015 10:23 pm

I finally found the backside of that Lenovo. It has no HDMI output.

All it has is DP (display port) or VGA.

WMC is incompatible with DP and VGA gets HDCP errors.

All I can think of to get around this is, to go from the Lenovo's USB 3 to an external Video Card Adapter to an HDCP compliant monitor.

Looks like I'm striking out on this one.
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HdcpProblem008.JPG
HdcpProblem007.jpg

mdavej

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#12

Post by mdavej » Wed Nov 18, 2015 11:02 pm

Are you sure about that? I used VGA with WMC for years and never got any HDCP errors. Since it's analog, I don't think WMC cares. I agree DP and multiple outputs are problems.

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#13

Post by pjcar » Wed Nov 18, 2015 11:31 pm

I’m fairly new to using Ceton InfiniTV6, but I didn”t think that my Samsung tv
uses the video card of the pc for anything. I thought that WMC software was used to route
the Ceton tuner signal using my lan and transmitting tv signal to the proper echo extender.
I have no problem with the pc monitor displaying tv signal nor with my Westinghouse using the echo connected to my lan displaying a good picture.
Am I wrong?

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Crash2009

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#14

Post by Crash2009 » Wed Nov 18, 2015 11:36 pm

mdavej wrote:Are you sure about that? I used VGA with WMC for years and never got any HDCP errors. Since it's analog, I don't think WMC cares. I agree DP and multiple outputs are problems.
It has been awhile since I used VGA, but I seem to remember getting HDCP errors while using VGA and HDMI from the same adapter. As I recall, I had to disconnect the HDMI then re-connect it to get it going again. Haven't had any HDCP errors whatsoever since going to the Matrix Switcher.....and with what I'm doing....I deserve them.

Display Port is certified HDCP compliant with Cable Labs, however, M$ has not patched WMC to reflect that. I have a feeling that on this one, the Display Port is sensed by WMC and this causes a HDCP meltdown in other places (ie. at the Samsung) or the extender.

What is confusing though is that the Westinghouse does not experience the problem. Maybe this is because the Samsung is a different HDMI version than the Westinghouse.....another thought, after checking my Samsung, my Echo is plugged into a HDMI port named DVI on the Samsung,

Maybe disable Display Port in the BIOS and leave the VGA connection as it is would help this one.
Last edited by Crash2009 on Wed Nov 18, 2015 11:59 pm, edited 2 times in total.

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#15

Post by Crash2009 » Wed Nov 18, 2015 11:45 pm

pjcar wrote:I’m fairly new to using Ceton InfiniTV6, but I didn”t think that my Samsung tv
uses the video card of the PC for anything. I thought that WMC software was used to route
the Ceton tuner signal using my lan and transmitting tv signal to the proper echo extender.
I have no problem with the PC monitor displaying tv signal nor with my Westinghouse using the echo connected to my lan displaying a good picture.
Am I wrong?
Nobody is ever wrong here, but as I understand it, the live TV signal is being played by the Lenovo and displayed by the Samsung, the Echo is the middleman to make that happen. If Echo senses HDCP irregularities anywhere in the system, it must follow the "orders" of the Cable Labs certification, and that means shut down the process, which you are experiencing.

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#16

Post by pjcar » Thu Nov 19, 2015 12:06 am

The mystery for me is that to tune to a protected channel I must first be on a non-protected channel, use the hdmi switch to open the echo hdmi port then back again.
Now I can proceed to change to a protected channel. If I don't follow this procedure and just change to the protected channel all that I see is flashing images of the channel
and then after a few minutes the non-hdcp display message, after which I go back to the previous channel and follow the procedure.
I' m getting dizzy just reading this.
I appreciate the time you are taking to help me. Thank you

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#17

Post by Crash2009 » Thu Nov 19, 2015 12:35 am

Try a different input on the Samsung.... I am using a HDMI input labeled DVI.

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#18

Post by Crash2009 » Thu Nov 19, 2015 12:45 am

Try this.....

Wire the system like this.

boot the Lenovo and disconnect the VGA just before the POST

Boot both TV's and both Echo's

Then test the operation of both Echo's.

Do you still have the same problems?
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HdcpProblem004.jpg

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#19

Post by Crash2009 » Thu Nov 19, 2015 2:41 am

Couple other things you could try, that might narrow things down a bit is.....

Connect both Echo's to the Samsung (on HDMI 1 and HDMI 2, then 3 and 4)

Same problem?

Connect both Echo's to the Westinghouse (on HDMI 1 and HDMI 2, then 3 and 4)

Same problem?

I really think booting the Lenovo with no display connected might change things.

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#20

Post by pjcar » Thu Nov 19, 2015 2:58 am

Crash2009 wrote:Try a different input on the Samsung.... I am using a HDMI input labeled DVI.
Arrrrgh!!
I switched to the HDMI/DVI port and it looks like that fixed it.
I swear I tried that port, but it may have been when cablevision was also having major problems with cable card customers.
I never noticed the port was labeled as hdmi/dvi as it is wall mounted and very little paper documentation comes with the set.
Again I thank you very much for your time and help.

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