cdcellular wrote:They cut corners in development. They chose cheap hardware that would inflate their profit margin at the expense of the end user. This was obvious at release but... they promised us upgrades. They teased us with tid bits of info and seduced us into buying a product that they have no effectively given up on. Nice guys? Big ideas? We all drank the koolaid it seems. Don't get me wrong, I am not saying their intentions were cynical, but at the end of the day, they exploited us plain and simple. They should be held accountable for that.
Nobody exploited anybody. As I explained to you a couple of days ago, when you bought the Echo, the agreement was that you would get exactly what was in the box in exchange for the amount of money you paid. There was no contract stating that you would get anything that wasn't already included in the box...including firmware updates (with or without Android). And don't give me that BS about how Ceton's blog posts are a verbal contract. They are blog posts and absolutely nothing more. Moreover, even if a blog post could be considered a contract, the only thing Ceton has ever said is "We're working hard on it." So at best you got a "contract" for Ceton to
work on Android, not for Ceton to succeed and deliver Android to you. Ceton certainly fulfilled their end of the "contract" when they spent nearly a year working on Android.
If you want to be mad, that's fine. But be mad for the right reasons. Don't be mad because they didn't try. They tried. Don't be mad because they "promised upgrades". They promised to work on upgrades. Don't be mad because "they teased us with tid bits of info and seduced us into buying a product that they have no[w] effectively given up on". They didn't, and they haven't. Don't be mad because they exploited you. They didn't. And most importantly, don't be mad because Ceton didn't give you a chance to return your Echo. They did, and you chose to keep it instead. That's your fault, not theirs.
If you want to be mad, be mad because they released a half-finished product. Be mad because they dedicated resources to Android instead of addressing the broken core functionality. Be mad because Ceton has adopted Microsoft's policy of doing half-a$$ work on something until it's "mostly good enough" instead of working on something until it's finished. Be mad because Ceton can't manage to accomplish what they try to accomplish. Be mad because you made the wrong bet.
I don't know if the problems at Ceton are due to management or piss-poor employees. All I know is if I did what Ceton does, I wouldn't have a job. And if I had people working for me that did what Ceton does, those people wouldn't have a job either. Half-a$$ work is not acceptable to me.
