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I broke this out of another thread I posted to.
My 2 ETH's have 14.10.3.163 firmware.
I haven't seen this version mentioned as to the 'best' firmware to run.
I'm continually getting 'Subscription required' 4 -6 times daily and have to power cycle the ETH's then reboot WMC.
Frustrating. Other than that, I'm having zero problems.
Is it my firmware versions or something else?
I am not sure how to troubleshoot. When the ETH's are not misbehaving I have zero recording or live tv issues.
I noticed that on one ETH the CableCard tab shows 736 channels while the other one shows 735 channels. It's always been this way.
My 2 ETH's have 14.10.3.163 firmware.
I haven't seen this version mentioned as to the 'best' firmware to run.
I'm continually getting 'Subscription required' 4 -6 times daily and have to power cycle the ETH's then reboot WMC.
Frustrating. Other than that, I'm having zero problems.
Is it my firmware versions or something else?
I am not sure how to troubleshoot. When the ETH's are not misbehaving I have zero recording or live tv issues.
I noticed that on one ETH the CableCard tab shows 736 channels while the other one shows 735 channels. It's always been this way.
- Crash2009
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Subscription Required means that you are not subscribed to the channel. I think this means CableCard or HeadEnd problem.
Remove and re-insert CableCard while watching the Ceton Diagnostic Software. When mine was starting to die, it would disappear and re-appear repetitively even without removing it from the tuner.
Call the CableCard phone number and ask them to resend your codes.
Personally, I would skip all that and just go get a new CableCard.
Remove and re-insert CableCard while watching the Ceton Diagnostic Software. When mine was starting to die, it would disappear and re-appear repetitively even without removing it from the tuner.
Call the CableCard phone number and ask them to resend your codes.
Personally, I would skip all that and just go get a new CableCard.
- Crash2009
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I think this was the most recent Firmware Release.
viewtopic.php?p=84506#p84506
I would read that post cover to cover prior to installing anything though.
Are you using a Tuning Adapter (TA) with yours?
viewtopic.php?p=84506#p84506
I would read that post cover to cover prior to installing anything though.
Are you using a Tuning Adapter (TA) with yours?
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It just happened about an hour ago. I went to the web pages for both tuners. One of them had rebooted at the time it occurred. It appears that I might have a flaky power supply or the ETH is on its way out. We'll see tomorrow when I get the power adapter switched out.
- Crash2009
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A lot of people complained about the ETH6 overheating causing reboot.....
Various DYS fan additions were invented....
Various DYS fan additions were invented....
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I've got a fan on each one. Temperatures are 31 - 36 C. I forgot to mention - I'm on Comcast so no TA.
- DavidinCT
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Ran into this.... Cable channels would just fall off. This is when I activated via their main line. Most CSR's at Comcast don't know how to deal with a cablecard so a lot of them screw it up. It will work on day one but, channels fall off.mldenison wrote:I've got a fan on each one. Temperatures are 31 - 36 C. I forgot to mention - I'm on Comcast so no TA.
I also have seen a few BAD cablecards in my days. Where sometimes they would work, other time not.
I would start by calling the CORRECT people and get it correctly activated (you will need your host ID of your tuner)
Call the number on this page...
viewtopic.php?f=13&t=8446
Ask them to resend your codes.
If it continues to happen after this... Maybe bad cable card or tuner.
-Dave
Twitter @TheCoolDave
Windows Media Center certified and WMC MVP 2010 - 2012
Twitter @TheCoolDave
Windows Media Center certified and WMC MVP 2010 - 2012
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I just swapped out power supplies. I'll see if that cures the problem. If not, I'll call Comcast.