Error: Files needed to display video are not installed

Help with tuners from ATI, Hauppauge, AverMedia and more.
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newfiend

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#21

Post by newfiend » Wed Feb 13, 2013 9:50 pm

No problem. Glad it worked for you. =)

Sammy2

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#22

Post by Sammy2 » Thu Feb 14, 2013 4:16 pm

newfiend wrote:Try this:
From windows desktop
Click Start
Open Control Panel
Open Sound
If using HDMI select your HDMI connection in the list click the Configure button
Set Windows sounds to 2.0 (stereo). Test, Save and Exit Sounds and Control Panel.

Open Media Center
Open Tasks/Settings on the MC main Menu
select General
select Windows Media Center Setup
select Setup your Speakers
Click Next, Select the HDMI connection, then next
Set up your desired speaker configuration here either 5.1 or 7.1 depending on your setup at home.. Test, Save and Exit back to the Media Center Main Menu
Exit Media Center
Reopen Media Center and try watching TV.
There is a weird bug in MC that if you have Windows sounds set to 5.1 and Media Center set to 5.1 you can sometimes get this error. Setting Windows to Stereo usually allows it to bypass the bug.
This error has been around for a long time even pre-SP1..

The other workaround is to disable navigation sounds for media center.
newfiend~
While this does in fact work, I have mine now set to the number of speakers and have not had the error return using Shark007 codecs for mkv playback. If you do this and you have an mkv that is multi-channel PCM you only get stereo (Kill Bill and the original Harry Potter releases come to mind). I have navigation sounds disabled as I think they are quite annoying.

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newfiend

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#23

Post by newfiend » Thu Feb 14, 2013 8:25 pm

I've never had a .mkv not pass surround sound. Although I don't use codec packs either.

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gstusr3p099

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#24

Post by gstusr3p099 » Sat Jan 04, 2014 11:58 pm

I disabled the Microsoft audio adaptor in device manager and everything worked again

nathagt

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#25

Post by nathagt » Sun Jan 05, 2014 5:46 am

good explanation. I had this issue on a previous build and now I know why!

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