HVR-2250 - Win7 x64 sleep issue
Posted: Sat May 28, 2016 1:54 am
Hello everybody,
First time posting here and english is not my first language so please bear with me.
I'm currently trying to setup an HTPC using an HP Elite 8300 - SFF with an i5-3570 processor (full specs here : http://www8.hp.com/sg/en/pdf/HP_Compaq_ ... 522518.pdf ).
The OS is Windows 7 x64 Professional (all updates applied), RAM is 4Gb DDR3, HDD is a 2Tb WD Blue. The BIOS is up to date to the latest available.
The setup went smoothly and everything is working fine (including MCE) except for one issue : the PC will enter sleep mode, but only once. After a first wake-up (from the keyboard or mouse) it will enter sleep mode again after the time set-up in power options, but only to wake-up almost instantly.
Oddly enough, after the first wake-up, one must invoke the shut down command twice before it actually shuts down : after the first attempt, the system will restart by itself a few seconds after it "seems" to shut down. Shutting it down a second time (before it sleeps), do the job.
I tried to troubleshoot using powercfg and event viewer's Power-Troubleshooter entries, but at no avail : the source of the last wake is "unknown".
I then decided to start from scratch with a "basic" install : Win7x64 + HP Chipset/Graphics/Audio/LAN drivers + All available recommended updates from MS.
I made sure that the system could correctly and consitstently enter sleep and wake-up at that stage.
The next step was to insert the Hauppauge HVR-2250 card in the PCIe-X1 slot. I then decided to wait a couple of "sleep" cycles before going further (installing Happauge's driver being the next step). To my dismay, the insomnia issue started right at that moment. Removing the card instantly solved the issue.
The card itself (whit its driver installed) is working fine in another (older) PC (ie: an HP 6000 Pro SFF - Intel Core 2 Duo)
Hauppauge's support was as helpful as a surfboard in the Mojave desert in their attempt to solve or even troubleshoot the issue ("this problem appears to be a compatibility issue between our 2250 and the system board in your computer, unfortunately I can offer no workaround or solutions" - Jerry F.).
Did anybody was ever successful with that hardware and basic software setup ? Any suggestions ?
Thanks
First time posting here and english is not my first language so please bear with me.
I'm currently trying to setup an HTPC using an HP Elite 8300 - SFF with an i5-3570 processor (full specs here : http://www8.hp.com/sg/en/pdf/HP_Compaq_ ... 522518.pdf ).
The OS is Windows 7 x64 Professional (all updates applied), RAM is 4Gb DDR3, HDD is a 2Tb WD Blue. The BIOS is up to date to the latest available.
The setup went smoothly and everything is working fine (including MCE) except for one issue : the PC will enter sleep mode, but only once. After a first wake-up (from the keyboard or mouse) it will enter sleep mode again after the time set-up in power options, but only to wake-up almost instantly.
Oddly enough, after the first wake-up, one must invoke the shut down command twice before it actually shuts down : after the first attempt, the system will restart by itself a few seconds after it "seems" to shut down. Shutting it down a second time (before it sleeps), do the job.
I tried to troubleshoot using powercfg and event viewer's Power-Troubleshooter entries, but at no avail : the source of the last wake is "unknown".
I then decided to start from scratch with a "basic" install : Win7x64 + HP Chipset/Graphics/Audio/LAN drivers + All available recommended updates from MS.
I made sure that the system could correctly and consitstently enter sleep and wake-up at that stage.
The next step was to insert the Hauppauge HVR-2250 card in the PCIe-X1 slot. I then decided to wait a couple of "sleep" cycles before going further (installing Happauge's driver being the next step). To my dismay, the insomnia issue started right at that moment. Removing the card instantly solved the issue.
The card itself (whit its driver installed) is working fine in another (older) PC (ie: an HP 6000 Pro SFF - Intel Core 2 Duo)
Hauppauge's support was as helpful as a surfboard in the Mojave desert in their attempt to solve or even troubleshoot the issue ("this problem appears to be a compatibility issue between our 2250 and the system board in your computer, unfortunately I can offer no workaround or solutions" - Jerry F.).
Did anybody was ever successful with that hardware and basic software setup ? Any suggestions ?
Thanks