erkotz wrote:We (Ceton) did reach out to our MS contacts regarding guide data for UK users last night. I haven't heard anything back though - especially with the holiday, I fear it may be a day or two.
Thank you for doing this; it is much appreciated. Let us hope that it produces a favourable result.
EBH wrote:I've just driven from North Wales, where my media centre had no guide data beyond today, to a friend's house in Manchester. He has guide data for freeview (beyond new year) but not for freesat.
Almost certainly what your friend was seeing was the 7-day EPG that is broadcast as part of the Freeview signal. All Windows 7 systems can receive this in the UK.
asm495 wrote:Clearly the issue is only with FreeSat. I have configured EPG Collector to do the job for the time being. Still quite shocking to get to this state.
No, the issue is with Freeview too. Win7 can receive the EPG that is broadcast as part of the Freeview signal (you may need to enable it in Media Center if you previously disabled it). You do not need to use any additional software (such as EPG Collector) for Freeview, although additional software may provide additional functionality (such as better support for series recording). I have no experience of Freesat.
Pixelz wrote:My real concern is the complete disregard for users shown by Microsoft support. If you're not going to continue with the EPG listings then an announcement would be appropriate. If you are continuing with them, then an apology for the loss of service is in order.
-- from CyberSimian in the UK