Remote IR driver causes BSOD

[Sharks]

Hey guys,
I was wondering if you had any suggestions to help solve an issue where WMC/the Remote IR driver seem to keep causing a BSOD. The issue seems to be when I use my Harmony remote to turn on the TV/Home theater it also tries to turn on the PC which I leave running 24/7 for what I can tell that is causing the issues. Here are some error logs I've pulled please let me know if you need more info and/or have seen this issue before.

Code: Select all

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033

Additional information about the problem:
  BCCode:	3b
  BCP1:	00000000C0000005
  BCP2:	FFFFFA8014FE2310
  BCP3:	FFFFF8800924CD60
  BCP4:	0000000000000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\022617-17425-01.dmp
  C:\Users\MediaCenter\AppData\Local\Temp\WER-30700-0.sysdata.xml

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  C:\Windows\system32\en-US\erofflps.txt

I can also send you the dump files if needed unfortunately the forums won't seem to let me attach them.

Note: I've recently made the switch from Windows 8.1 to 7. I did an entirely fresh install of Windows 7 Pro. (Hence the grass isn't always greener.) XD

Thank you for any assistance you all can offer.

[Sharks]

Update:
So the IR-Driver wasn't the primary issues. It was just unluckily the recipient of blame for BSOD. I received a different BSOD error that listed the driver causing the issue. It was the Nvidia audio driver that comes packaged with Graphics driver: 378.66. I uninstalled, redownloaded, & reinstalled the driver and the same issue arose. At this point, I decide to roll back to an older version of the driver and this solved the issue.


Audio Driver Versions:
Non-Working Driver:
------------------------
1.3.34.21
------------------------

Working Driver:
------------------------
1.3.34.17
------------------------

The Graphics card is an EVGA GeForce GTX 570.

I hope this helps someone in the future.
Thanks,
-Sharks

[joecrow]

Many thanks for sharing this information. I was also getting BSODS (or the win 10 equivalent) sometimes when I put my HTPC to sleep following the latest Nvidia drivers update. Unfortunately when I tried to downgrad the drivers I either did not go far enough back or it did not roll back the audio driver, so the problem continued. I have since done a complete GPU driver clean up and installed the last 375. package which contains the audio driver you indicated as good, so hopefully that fixes it.
Many thanks again.