BSOD now no network traffic
Posted: Wed Dec 14, 2016 10:54 pm
I hope this is the right place for this...
Moderator Note: Split topic from EPG123 Bug Reports
This is a sort of follow-up to the "WMC in Restore Down" thread (http://www.thegreenbutton.tv/forums/vie ... =5&t=10379) which may involve a program bug.
The issues reported in that thread have persisted, although life's been too hectic to do anything more about them. To recap, every morning when we turn on the TV, WMC has been found to be in a "restore down" small window instead of in full-screen mode. But now I have an update to that story that may take us beyond that issue.
Two days ago (Dec. 12), we went into the family room in the morning to turn on the TV, only to find the Media PC in a BSOD state. After rebooting (I took a photo of the blue screen), WMC came back up normally, but now we can't get on the Internet. The specific error message from the Windows network troubleshooter is, "Local Area Connection doesn't have a valid IP configuration."
According to the Event Viewer there was a critical error at 4:22 that morning. The reason this may be of interest to this thread, is that the time jibes not only with the time of day when EPG123 is scheduled to download the newest guide info, but also with the test recordings that have been interrupted around that time.
So something happened around the time that EP1G23 was to update the guide, that led to the BSOD and then to the loss of Internet connectivity. (I'll be researching that error message about a valid IP configuration.) In some way, it may have some link to both the "restore down" window issue and to the issue regarding the interrupted WMC recordings, given that they all occur around the time that the guide update process should be finishing up.
OTOH, ever since we lost Internet connectivity and the program guide can't update, WMC has been in glorious full-screen mode the last two mornings when we turned on the TV. It's no longer "restoring down."
I have to think that these issues are all somehow related to something that's happening with EPG123.
We can provide images and logs if needed to track down the problem.
Thanks in advance for looking into this.
P.S. According to Device Manager, the network card is running fine.
Moderator Note: Split topic from EPG123 Bug Reports
This is a sort of follow-up to the "WMC in Restore Down" thread (http://www.thegreenbutton.tv/forums/vie ... =5&t=10379) which may involve a program bug.
The issues reported in that thread have persisted, although life's been too hectic to do anything more about them. To recap, every morning when we turn on the TV, WMC has been found to be in a "restore down" small window instead of in full-screen mode. But now I have an update to that story that may take us beyond that issue.
Two days ago (Dec. 12), we went into the family room in the morning to turn on the TV, only to find the Media PC in a BSOD state. After rebooting (I took a photo of the blue screen), WMC came back up normally, but now we can't get on the Internet. The specific error message from the Windows network troubleshooter is, "Local Area Connection doesn't have a valid IP configuration."
According to the Event Viewer there was a critical error at 4:22 that morning. The reason this may be of interest to this thread, is that the time jibes not only with the time of day when EPG123 is scheduled to download the newest guide info, but also with the test recordings that have been interrupted around that time.
So something happened around the time that EP1G23 was to update the guide, that led to the BSOD and then to the loss of Internet connectivity. (I'll be researching that error message about a valid IP configuration.) In some way, it may have some link to both the "restore down" window issue and to the issue regarding the interrupted WMC recordings, given that they all occur around the time that the guide update process should be finishing up.
OTOH, ever since we lost Internet connectivity and the program guide can't update, WMC has been in glorious full-screen mode the last two mornings when we turned on the TV. It's no longer "restoring down."
I have to think that these issues are all somehow related to something that's happening with EPG123.
We can provide images and logs if needed to track down the problem.
Thanks in advance for looking into this.
P.S. According to Device Manager, the network card is running fine.