Searching for tuners

[someperson]

We use an HDHomeRun Prime, and occasionally, it seems WMC can't find the stupid tuner. All it does is sit there saying "Searching for tuners". This isn't after startup or anything; tonight it happened after watching a movie in another application. It's not like it was holding onto the tuners from earlier either, as all 3 lights on the HDHR Prime were off. Restarting WMC does nothing; the only thing that seems to solve it is a reboot.

So... wtf?!

[STC]

More often than not the problem is either network or Windows itself, not the tuner.

[Scallica]

Disable the Windows Firewall.

[Crash2009]

http://www.silicondust.com/support/trou ... erun-prime

[someperson]

Unfortunately, I am still having this problem periodically. Windows Firewall is disabled, and it has nothing to do with running TV setup. "ehprivjob.exe /OCURDiscovery" always seems to find my tuners, even when the stupid thing won't actually work. A reboot usually fixes it, though sometimes I have to power cycle the HDHR Prime.

What in the hell is going on? This is extremely annoying and has caused recordings to be missed.

[Scallica]

Please provide more information about your network. Layout, hardware, etc.

[someperson]

Here are the relevant parts of the network:

Code: Select all

 ----------
|   Asus   | ---- [ HDHomeRun Prime ]
| RT-AC68U | ---- [ HTPC #1 ]
| (Router) | ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ HTPC #2 ]
 ----------

Both HTPCs run WMC in Windows 7, and the problem has occurred even when only HTPC #1 is trying to watch anything. I have also tried putting another switch behind the router instead of plugging things into it directly, but it didn't help.

[Crash2009]

Here are the relevant parts of the network:

Code: Select all

 ----------
|   Asus   | ---- [ HDHomeRun Prime ]
| RT-AC68U | ---- [ HTPC #1 ]
| (Router) | ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ HTPC #2 ]
 ----------

Both HTPCs run WMC in Windows 7, and the problem has occurred even when only HTPC #1 is trying to watch anything. I have also tried putting another switch behind the router instead of plugging things into it directly, but it didn't help.

Trade places with router and switch, that way only pc#2 will be the problem, ideally plug them all into the same switch.

[someperson]

Trade places with router and switch, that way only PC#2 will be the problem, ideally plug them all into the same switch.

I already tried setting it up like this yesterday:

Code: Select all

 ----------        ----------
|   Asus   | ---- | TRENDnet | ---- [ HTPC #1 ]
| RT-AC68U |      | TEG-S82g | ---- [ HDHomeRun Prime ]
| (Router) |       ----------
|          | ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ TRENDnet TEG-S82g (Switch) ] ---- [ HTPC #2 ]
 ----------

However, the problem happened twice yesterday with this setup, so I reverted it. Nobody was using HTPC #2 at the time, only #1.

[Crash2009]

Htpc1, Htpc2, and the HDHR should be on the same switch.....Your router is dumping the communication between Htpc1 and HDHR.

Google "What is the difference between a router and a switch"

[someperson]

Htpc1, Htpc2, and the HDHR should be on the same switch.....Your router is dumping the communication between Htpc1 and HDHR.

Google "What is the difference between a router and a switch"

I am well aware of the difference between a router and a switch, and honestly cannot imagine why the router would would "dump the communication". This makes zero sense to me.

Anyway, my dad just screamed at me because WMC failed to record a program tonight. I can't change anything right now, but tonight I'll try this:

Code: Select all

 ----------        ----------
|   Asus   | ---- | TRENDnet | ---- [ HTPC #1 ]
| RT-AC68U |      | TEG-S82g | ---- [ HDHomeRun Prime ]
| (Router) |      | (Switch) | ---- [ TRENDnet TEG-S82g ] ---- [ TRENDnet TEG-S82g ] ---- [ HTPC #2 ]
 ----------        ----------

Unfortunately, I would need to run a very long cable all the way through the apartment in order to directly plug both PCs into the same switch, so this is the best I can do. I hope this works because I really need this fixed ASAP.