UK EPG - A happy story!

For country-specific questions and topics regarding Media Center

UK EPG - A happy story!

Post#1 » Sat Apr 20, 2013 11:22 am

I usually moan like anything about the complete and utter lack of response to any UK EPG issues, but, just this once, I need to be balanced and report some happy news as well.

Virgin have done a load of channel launches and renumbering this year, leaving the EPG a bit out of date. I raised Connect tickets, sat back and got the expected response - none. I enlisted Ian Dixon's help to poke his MVP contacts, and steadily over the last couple of months the tickets have been addressed. At one point, three tickets I raised on a Tuesday morning were fixed by the Friday - an unheard of response time! Finally, when I checked this morning all 25 tickets that I've raised this year are actually fixed.

This now means that all the channels I even slightly care about are listed and have data in my EPG - I can't remember the last time that was the case, if it ever has been. I'm well chuffed.

I know that Virgin have still more channel launches and renumbering going on over the next few weeks, and for once, I'm actually relatively confident that the tickets I raise will be addressed.

Thank you Microsoft, BDS & Ian.
Last edited by mark1234 on Mon Apr 22, 2013 10:14 pm, edited 1 time in total.
User avatar
mark1234
 
Posts: 872
Joined: 6 June 2011
Location: UK
HTPC Specs: Show details
5+ YrsTGB Veteran
Windows Media Centre - Abandoned by Microsoft

Post#2 » Sat Apr 20, 2013 12:38 pm

Good stuff Mark, there's life in the old MS dog yet :)
User avatar
holidayboy
 
Posts: 2439
Joined: 5 June 2011
Location: Northants, UK
HTPC Specs: Show details
5+ YrsTGB VeteranStaff
Rob.

TGB.tv - the one stop shop for the more discerning Media Center user.

Post#3 » Sat Apr 20, 2013 9:41 pm

Virgin in WMC ? Sounds like witchcraft to me.....
milli260876
 
Posts: 726
Joined: 8 June 2011
Location: Barnsley Sth Yorks
HTPC Specs: Show details
2+ YrsTGB Veteran
Lee

Post#4 » Sat Apr 20, 2013 10:01 pm

Nah, just old school analogue capture.

I'd love to get hold of the digital streams using DVB-C and a CI, but it just ain't an option. :(
User avatar
mark1234
 
Posts: 872
Joined: 6 June 2011
Location: UK
HTPC Specs: Show details
5+ YrsTGB Veteran
Windows Media Centre - Abandoned by Microsoft


Return to International Issues



Who is online

Users browsing this forum: No registered users and 1 guest

cron