Quick question....is that legal per FCC rules.timewarner.com wrote:Some services are not available to CableCARD customers.
I have noticed my cablecard updated last night with the new channels....but I don't think my Tuning Adapter has updated, because there not showing up in my guide yet.
I chatted with a time warner rep online asking them what they meant by that, and they replied that the NFL networks wouldn't be avaliable to cablecard users. Due to technology
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Jenny>I apologies , however cable card users cannot view NFL network
Me_>what is the reasoning for this
Jenny>One moment please.
Jenny>The technology doesn't allow us to broadcast NFL network for cable card users.
Me_>??? but it allows you to broadcast every other HD channel minus on demand????? ok well its not your fault.....but the FCC mandates that cablecard users receive the same channels as with people with a Box.....Im just saying come tomorrow, tivo users will not be very happy, i'l go see about complaining to the FCC it still not coming in on Monday.....Thank you for answering my questions
Jenny>Thank you for your valuable feedback and suggestions provided. It surely helps us to learn about our customer's expectations. We will surely consider your comments and work on it. This information does help influence future programming changes.
Jenny>I would like to try to restore your faith in Time Warner Cable. We value each and every customer, and I apologize for the problems you’ve experienced.
Me_>ok
Me_>bye
Edit: Never thoguht about it, but zap2it might be the one thats not allowing it to my guide....never thought about that.